What this site collects, how we use it, and the choices available to you.
This policy describes how Superior Insurance Partners, LLC dba Sokol Eisenberg Insurance collects, uses, and discloses information through this website and related communications. It applies to people in the United States who visit the site, request information, or become agency clients. It does not replace any separate privacy notice provided with an insurance application or policy.
Information you provide may include your name, email address, phone number, postal address or ZIP code, organization, communication preference, coverage interests, current carrier, renewal timing, and anything you include in a form, chat, email, text, or telephone conversation.
The site may automatically collect your IP address, browser and device details, approximate location derived from your IP address, referring page, pages viewed, buttons or links used, and dates and times of visits.
If you ask us to quote, place, or service coverage, we may also receive policy, claims, underwriting, financial, health, or other insurance-related information from you, insurers, wholesale partners, consumer-reporting sources, and service providers as permitted by law.
We collect information directly from you, automatically from your browser or device, and from insurers and vendors involved in serving your request. We use it to respond to you; communicate by your chosen channels; prepare, place, and service coverage; maintain agency records; protect the site and prevent fraud; comply with legal obligations; and improve site content and performance.
We do not sell or rent personal information for money, and we do not provide customer or lead contact information to unrelated businesses so they can independently market their products or services. A request submitted through this site goes to our agency, not to a lead marketplace that resells it to multiple agents.
We disclose limited information when needed to operate the agency, provide the service you requested, and understand how this website is used, as described below.
We use essential browser storage to remember your privacy choices and support site features. Optional analytics stays off unless you allow it through our privacy choices.
With your permission, we use Google Analytics 4 to understand site use, identify technical problems, and measure performance. Google Analytics may receive device and browser data, IP-derived approximate location, pages and actions, and referring URLs. Google processes this information under its contracts and privacy terms. We are not currently using Google Ads, Meta Pixel, or other retargeting technologies.
We do not intentionally send Social Security numbers, payment details, medical records, or the contents of insurance applications to website analytics tools. You can change your analytics choice at any time using the Privacy choices link in the footer. You can also block or clear cookies through your browser settings; doing so does not prevent you from contacting the agency.
When you check the consent box on a form, you authorize Sokol Eisenberg Insurance to call, text, or email you about that request, including by automated means. Consent is not a condition of purchase. Message and data rates may apply. You may reply STOP to a text or use the unsubscribe link in a marketing email. We may use MindMe or another communications provider to deliver messages, record consent, and process opt-outs.
We may retain consent and opt-out records to document your choices and comply with communications laws. An opt-out stops the applicable marketing channel; it does not prevent service or transactional messages that are permitted by law.
As an insurance agency, we are subject to the federal Gramm-Leach-Bliley Act and state insurance privacy rules that govern nonpublic personal financial information. Information handled under those rules is treated according to them and may be exempt from general state consumer-privacy laws. Health information used for insurance underwriting is handled under applicable insurance and privacy requirements; this website is not a health-care provider portal.
Please do not enter Social Security numbers, payment details, medical records, or policy documents into a general website form or chat. If we need sensitive information, an advisor will arrange an appropriate way to provide it.
At your direction, we disclose information to insurers, wholesale partners, and other parties involved in obtaining, placing, or servicing coverage. Those companies handle information under their own privacy practices and applicable insurance rules.
We also disclose information to vendors that help us operate the agency and website, including providers of hosting, security, chat, maps, forms, customer communications, and analytics. This includes MindMe for communications and Google for website analytics. We may disclose information to professional advisers, regulators, law enforcement, or other parties when required or permitted by law, or in connection with a business reorganization. We do not authorize these operational recipients to sell our customer or lead lists.
Our site includes a virtual assistant that can answer general questions, take a service request, or pass your details to an advisor. It does not bind coverage or provide final pricing. Conversations may be processed and retained by a service provider to deliver the feature, maintain security, and improve service quality.
We keep inquiries, consent records, policy information, and opt-out records for as long as reasonably needed to respond, provide and document services, honor communication choices, resolve disputes, and meet insurance, tax, legal, and regulatory retention requirements. Our analytics provider retains information according to our settings and its applicable terms. When information is no longer needed, we delete, anonymize, or securely dispose of it as appropriate.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, transmission, or storage system can be guaranteed completely secure.
This site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child has submitted information, contact us so we can review and remove it as appropriate.
You may contact us to ask what contact information we hold about you, request a correction, or request deletion. We will review the request, verify identity when appropriate, and respond as required by applicable law. Some information may need to be retained for policy servicing, legal compliance, fraud prevention, consent documentation, or other permitted purposes.
You can use the Privacy choices link in the footer to allow or decline optional analytics. You may also manage cookies in your browser, reply STOP to marketing texts, and use the unsubscribe link in marketing emails. You may contact us using the details below. We will not deny insurance service because you made a privacy request, although deleting information may prevent us from completing a quote or servicing a request.
We may update this policy as our services, vendors, or legal obligations change. The revised policy will be posted here with a new last-updated date. If a change materially affects how we use information already collected, we will provide additional notice when required by law.
Questions about this policy or information we hold? Email us at info@sokoleisenberg.com, call (614) 235-1111, or write to us at 1620 E Broad St #103, Columbus, OH 43203.
Last updated: August 31, 2026
